Term of Service

Welcome to Spoiled Buddies! We are delighted to have you as a customer and we want to ensure that you have a pleasant shopping experience with us. Please take a moment to review our Terms of Service below.

1. Product Availability and Descriptions

At Spoiled Buddies, we strive to provide accurate and up-to-date information about our products. However, we cannot guarantee the availability of all items at all times. In the event that a product is no longer available after you have placed an order, we will notify you promptly and offer a suitable alternative or a refund.

2. Pricing and Payment

All prices listed on our website are in US dollars and are subject to change without notice. We accept various payment methods, including credit cards and PayPal. By making a purchase, you authorize us to charge the designated payment method for the total amount of your order, including any applicable taxes and shipping fees.

3. Shipping and Delivery

We offer shipping to select locations. Please refer to our Shipping Policy for more information on shipping rates, delivery times, and any restrictions that may apply. While we make every effort to ensure timely delivery, please note that unforeseen circumstances may cause delays beyond our control.

4. Returns and Refunds

If you are not completely satisfied with your purchase, we offer a 7-day return policy. To be eligible for a return, the item must be in its original condition, unused, and with all tags and packaging intact. Please refer to our Refund Policy for detailed instructions on how to initiate a return and receive a refund. (Only Store Credit)

5. Intellectual Property

All content on the Spoiled Buddies website, including images, logos, and text, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written permission from Spoiled Buddies.

6. Privacy and Security

Your privacy is important to us. We collect and store your personal information in accordance with our Privacy Policy. We take appropriate measures to protect your information and ensure the security of our website, but please be aware that no method of transmission over the Internet is completely secure.

7. Limitation of Liability

In no event shall Spoiled Buddies be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased from us. We make no warranties or representations, express or implied, regarding the accuracy or reliability of the information on our website.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of Puerto Rico, without regard to its conflict of law provisions.

9. Contact Us

If you have any questions or concerns about our Terms of Service, please don't hesitate to contact us at spoiledbuddies@gmail.com. We are here to assist you and provide any necessary clarification.

Thank you for choosing Spoiled Buddies as your pet accessory and supplies provider. We appreciate your business and look forward to serving you!